Yes. Our AI works best with a large amount of records (which is also why you'd find this service helpful), so if we don't have a full data set from you we will offer a refund.

How this works - after purchase we will do an initial review of your records and let you know if we think our AI service will provide you a good outcome and what that might look like for your particular record set. We will walk you through an expected outcome.

If you want to continue after this consultation we will go to work, or we can refund you before going any further.

Once we are committed and working your data, we don't offer a refund, but we (at the moment) are offering unlimited consultation on the end product, and can re-analyze sections as needed or provide different perspective to ensure you are satisfied.

Obviously our goal is to provide as much value as possible to you, veteran to veteran.

No. We analyze your actual medical and VA documents to uncover rating opportunities, errors, and missed claims. Our reports can support your letters—but our strength is in identifying what letters you actually need.

Absolutely - extensively. 😀

We used these tools in our own VA journey to cut through the noise and get good answers. We found it to be so useful that we couldn't not provide this as a service to other veterans.

In a nut shell - we take your piles and piles of confusing records, build a database, and have our AI read and analyze it, producing clear structured reports.

So instead of spending countless hours reading and making sense of your documents yourself, or relying on a human representative to do it (who may or may not know what they are doing) while you wait for ever, we have a simple pipeline and use AI to do it better and faster.

We analyze your VA and medical records using secure, HIPAA-compliant systems and AI to identify missed claim opportunities, rating errors, and evidence gaps. You receive a personalized report showing what you may be eligible to claim or appeal — all organized and explained in plain English.

Get started by reaching out for a one on one records consultation.

Our goal is to make this as simple as possible for you and offer you a clear communication channel to us. You get a representative (veteran) assigned to you who is available throughout the production.

In a nut shell, get your documents, send them to us and we prepare them for the AI agent. Then we develop your analysis.

In detail:

• Hit us up for a quick one on one records consult so we can cover specifics

• You choose and purchase a report on our website (email us to order)

• You receive a secure upload link to send us your documents

• We check your files and offer a refund if there is not enough data, or we think we wont provide you good value

• If we go forward, we organize and prepare your files into an AI readable data set, then analyze the file using AI and our trained team

• You receive your full report via secure download within 5–10 business days

• We offer you a consultation to review your results and answer any questions

• You submit your claims

You can reach out to us at any stage of the journey with questions and we will always respond.

Lets Go!

Absolutely Yes. At the moment we are offering unlimited consultation on your end product, as we know AI is new and people need help to figure out how it works and what it does.

If you are ready to get started, reach out for a one on one records consultation now or just order.

The AI does best with a large data set, and why you'd want to use us (so you don't have to work through 3,000 pages of info)

So if you had no medical problems related to service and you only served for a short period, this is not a good service for you.

Our analysis is only as strong as the information you provide. Incomplete records may result in a shorter report or fewer claimable items identified. We’ll still do our best, and we’ll let you know if your file appears incomplete.

Reach out for a quick one on one and we can talk through the record requirements and see what you have to work with.

Standard turnaround is:

• 5–7 business days for Conditions or Decision audits

• 7–10 business days for Hybrid reports Rush service may be available at checkout (limited availability).

We recommend:

• Service treatment records (STRs)

• Private and VA medical records

• VA rating decision letters

• C-file documentation (if available)

• Labs, imaging, and C&P exam results

Yes. All document transfers, storage, and analysis are handled using HIPAA-compliant cloud infrastructure. Files are encrypted in transit and at rest, and access is strictly controlled. We do not share or sell your data.

We provide a “Briefing Summary” page in every report that highlights the most important findings in plain English. You’ll also receive access to our [Post-Report Support Portal], where you can submit questions or schedule a consultation.

No. You are in control of your data at all times.

We store files only as long as needed to complete your report and provide follow-up support. During your intake process you can specify how long you would like us to hold your records.

In order to get the best, most cost effective outcome, electronic files are ideal.

Most files can be gathered in electronic format from private medical practitioners, through a FOIA request to the VA, as well as FOIA requests for your service medical files, however these can be time consuming and lengthy processes.

https://www.tricare.mil/records

However, we do understand that many veterans have a collection of paper files and scanning these can be a very time intensive and difficult process.

Incorrect scanning settings can also influence the ability of the files to be quickly digitized using OCR software resulting in additional difficulties.

We DO offer paper handling options (scanning) to support your claim on a case by case basis for an additional fee based on rough page count.

The base handling fee is $100, plus $150 for up to 300 pages, $250 for up to 600 pages. File sets above 600 pages are tiered by volume with lower rates.

We are not responsible for shipping related problems or losses, and you should send us copies, not originals whenever possible.

Once your file set is scanned, it will be available to you via secure link.

Drop us an email or book a phone call and we can help determine if your file set is comprehensive enough to warrant digitizing it and provide important processing instructions.

Service medical records can be requested here: https://www.tricare.mil/records

VA C-files can be requested here: https://www.va.gov/records/request-personal-records-form-20-10206/introduction

VA decision letters can be retrieved from your VA portal

Private medical records can be requested from the clinic/hospital you visited, usually through a patient portal request.

Remember that many of your electronic files will be password protected. We will reach out to you for access information during onboarding.

No one can guarantee that a claim will be successful, but we guarantee a thorough review of all the files you submit. If we determine early that your file lacks sufficient evidence for a full report, we may offer a refund or advise next steps.

We use a HIPPA compliant AI interface that safeguards your personal data, something you don't get with consumer focused AI.

We also spend the bulk of our time on your records, preparing them to get the best results from the AI as possible.

Then we use pre-trained models and iterative prompting to get the report built as accurately as possible.

So in a nut shell, you might be able to get there eventually but we think our service cuts to the chase and gets you what you need for great value.